Problemen spelare haft med Sim City under förra veckans premiär ska kompenseras med ett gratis spel, meddelar EA.
"To get us back in your good graces, we're going to offer you a free PC download game from the EA portfolio. On March 18, SimCity players who have activated their game will receive an email telling them how to redeem their free game," skriver Lucy Bradshaw på Maxis.
"I know that's a little contrived - kind of like buying a present for a friend after you did something crummy. But we feel bad about what happened. We're hoping you won't stay mad and that we'll be friends again when SimCity is running at 100 percent."
Man har lagt till extra serverkapacitet och de flesta - men inte alla - i Europa ska kunna spela Sim City problemfritt numera. Bradshaw kommenterar även vad som gick fel:
"So what went wrong? The short answer is: a lot more people logged on than we expected. More people played and played in ways we never saw in the beta. OK, we agree, that was dumb, but we are committed to fixing it."