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343 ber om ursäkt för Halo: The Master Chief Collection

Halo: The Master Chief Collection lanserades som bekant i tisdags till Xbox One, men inte utan problem. Tvärtom rapporteras det flitigt om diverse strul (vilket vi tidigare skrivit om). Värst drabbat tycks Matchmaking vara,…
Jonas Mäki Editor Sweden 13 november 2014

Halo: The Master Chief Collection lanserades som bekant i tisdags till Xbox One, men inte utan problem. Tvärtom rapporteras det flitigt om diverse strul (vilket vi tidigare skrivit om). Värst drabbat tycks Matchmaking vara, där spelarna kan få vänta i timmar på att kunna koppla upp sig och spela, men det är inte det enda som felar.

Problemen har varit så utbredda att executive producer Dan Ayoub från 343 Industries nu känt sig tvungen att be om ursäkt på Halo Waypoint:

Since the launch of Halo: The Master Chief Collection, we've received several, well deserved, complaints related to slow matchmaking and other issues. From everyone at 343 Industries, we are truly sorry and feel your frustration. You deserve better and we are working day and night to find solutions as quickly as possible, with our first priority focused on matchmaking improvements.

Tomorrow morning (Wednesday morning Pacific Time) we plan to roll out a number of server updates to help improve matchmaking. Again, these are server-side fixes, so you won't need to take a content update or reboot your console; you should see the effects right away.

In addition, we are targeting another release for this weekend, which will address a number of other community priorities. An unrelated issue with services is also causing achievements to not unlock correctly, and we realize this just makes it all feel a bit worse.

A game as large as Halo: The Master Chief Collection has a massive surface area, and while we made every effort to have the best launch possible for our fans, issues surfaced with launch and we're committed to improving this as fast as possible and get you all into matches.

We're committed to improving things as fast as possible so you can have the Halo experience you've been waiting for. Your feedback has been helpful for us in isolating issues, so please keep the input coming.

We thank you for your continued patience and understanding while we work through these challenges. The development team at 343 Industries worked insanely hard to create Halo: The Master Chief Collection for you, and we won't stop until it's worthy of your passion for our franchise.

Editor Sweden Jonas Mäki has written for Gamereactor since 2002, becoming an editor in 2007. He covers the video game industry across news, releases and the business side, with a particular interest in sales figures and where the industry is heading.
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