Det har funnits gott om rapporter online från folk som haft problem att synka Joycon-handkontrollerna med Nintendos nya konsol Switch, vilket även Gamereactors kommentarsfält vittnat om. Lyckligtvis har detta nått Nintendo och till Time säger Reggie Fils-Aimé att de jobbar på problemet:
"First, we've seen the inquiries, and we here in the Americas are looking at all the information we can get our hands on. We are in the early days of a system launch, and so for us, we want as much consumer feedback as possible. We are directing consumers to contact us through Nintendo Support for any and all potential questions they may have.
Specifically on Joy-Con syncing, all I can tell you is that we are aware of and have seen some of the reports. We're asking consumers a lot of questions. That's why we want to get consumers on our help line, so we can get as much information to understand the situation as possible. And so we are in a fact-finding mode, to really understand the situation and the scenarios. And with that information, we'll look and see what the next steps are."
Fils-Aimé tog också upp att folk sagt sig få repade skärmar från Switch-dockan, och sade:
"Again, this is why we're encouraging consumers to reach out to us directly," he said. "We have done, as you know, literally hundreds of events, starting with our activity back in January, and most recently the various tours that we continue to take the system out on. As soon as I heard of this report, I asked my teams, "Have we seen this in our own experience?" And the candid answer has been no.
So throughout all of those experiences, throughout all the docking and undocking we've done, we haven't seen it. So this is one where if it is happening, we want to understand more as to what the specific situation is. Which is why we want consumers to let us know through our support site."
Det är såklart positivt att Nintendo uppmärksammar detta och förhoppningsvis är det något de åtgärdar inom en snar framtid. Har du haft några problem med din Switch-enhet?
