NCsoft förklarar Aion-köer

Aion har efter sin release haft problem med långa köer och för högt tryck på servarna. Många spelare har inte kunnat spela spelet trots att man betalat sin första månadsavgift. Nu har NCsoft-producenten Lance Stites förklarat situationen i ett öppet brev.

Ett par utdrag ur ursäkten förklarar problemen och vad NCsoft tänkt göra för att lösa dem. Men inget om ersättning, tyvärr:

"There's no doubt that we've done some things very well with Aion: the product is polished and incredibly fun. We managed to deploy to North America and Europe within the same week and have experienced strong demand. As most of you are aware, this has come at a cost in the form of queue times. This is by far our biggest challenge and has led to some frustration as players wait to enter their server of choice."

"We have already and will continue to increase server capacity to ensure that we have server space for every user. The reality of the situation is that some servers quickly become very popular servers, with lines queued up to enter, but other servers have plenty of space to accommodate players. Obviously, adding servers won't help in this case. If you're waiting to enter a full server, 100 extra servers won't help."